Teacher Policy

• Honor published session times. Communicate promptly with the Academic Coordinator and families about any schedule changes.
• Maintain a professional, respectful tone with students, parents, and fellow Tutors at all times.
• All Tutors are considered mandatory reporters and must follow all legally required protocols to report suspected abuse, neglect, or danger to a minor.
• Bring any known case of self-harm, suicidal ideation, or a student in emotional distress to Mentorria's Safety Team immediately so appropriate support can be arranged.
• Do not share your account credentials or session access with anyone.
• Only one guest instructor is permitted in a session at a time, and any guest must be pre-approved by Mentorria. An unverified guest may never be left alone with students.
• A regular co-teacher or recurring guest must go through Mentorria's own Tutor verification process — "borrowed" access is not permitted.
• No romantic or personal relationship of any kind with a student, on or off the platform.

• Verify you're speaking with the correct, enrolled student(s) at the start of every session.
• Report any unauthorized person joining a session, hub area, or classroom immediately.
• Do not store student content, messages, images, or session recordings outside Mentorria's official systems.
• In-person contact with a student outside your assigned hub role or an official Mentorria event is not permitted, under any circumstance.
• Limit any third-party tool or resource to what's disclosed in your program/session listing, and never direct a student under 18 to a tool that isn't appropriate and compliant for their age.
• Disclose any use of AI tools in your teaching materials or session delivery in your program listing.
• For any gaming-related or interactive digital activity, use the most private mode available and never collect personal identifiers (gamer tags, usernames, etc.) in a shared/public class feed.

Clarity & Originality

• Program and session listings must be accurate and reflect exactly what's delivered.
• Avoid sensational language or guarantees of specific outcomes (e.g., "guaranteed top rank").
• Include a minimum of four example topics for any ongoing tutoring or enrichment program.
• Disclose any sensitive content, participation risks, required accounts, or personal information needed for a program.
• Titles and descriptions should be age-appropriate, professional, and free of coupon codes, excessive emojis, or ALL CAPS formatting.
• Respect third-party intellectual property; do not use copyrighted material without rights to do so.
• Any major change to a program's content or structure must be resubmitted to the Academic Coordinator for review before it goes live.

Class Content

• Teach only in subjects where you have verified expertise.
• Content and materials must suit the stated age range of your students.
• Use inclusive language and avoid excluding or restricting who may participate.
• Avoid roleplay or debate formats that frame any group of people as superior to or oppressive over another.
• Facilitate discussion of social or civic topics from multiple perspectives rather than promoting a personal viewpoint.
• Keep programs religiously neutral — present, don't promote, any specific faith or belief system.

4.1 Local Tutor (On-Site Facilitator)

• Be physically present and actively supervising for the entire duration of every hub session — including during Global Tutor live sessions.
• Manage sign-in/sign-out of every student against the hub's authorized pickup list.
• Maintain the hub as a safe, organized, and focused learning space — set up stations, manage transitions, and enforce behavior expectations in the room.
• Support the Global Tutor's live session by managing the room, encouraging participation, and stepping in for any technical or behavioral issue on the local end.
• Complete Mentorria's required Local Tutor training before independently supervising a hub session.
• Report any hub safety issue (facility, equipment, or student-related) to the Academic Coordinator the same day it occurs.
• Maintain a valid background check on file, renewed annually.
• Reside in, or be readily available to, the community/city where your assigned hub operates.

4.2 Global Subject Expert (Live Remote Tutor)

• Deliver sessions only through Mentorria's approved platform/smart-panel integration — never through a personal video call link, phone number, or personal social media.
• Use a professional, quiet, camera-ready setup. Sessions from a vehicle, bed, bathroom, or other non-professional space don't meet Mentorria's standards.
• Remain visible, identifiable, and on camera for the full session.
• Coordinate with the on-site Local Tutor before and during each session, especially for younger age groups or activity-based lessons.
• Self-paced or recorded lesson content must include a pre-recorded video of at least one minute per lesson, matching the stated syllabus.
• Maintain a valid background check on file, renewed annually, appropriate to your country of residence.
• Confirm you're located in a Mentorria-supported country/region and available for your scheduled session times, accounting for time zone differences.

• All payments for Mentorria programs must be processed through Mentorria's official payment system — Tutors may not collect payment directly from parents.
• Local Tutors are engaged on a contractor basis and paid per batch or per session delivered, based on the schedule confirmed with your Academic Coordinator.
• Global Subject Experts are engaged on a contractor basis. Payment structure depends on the subject taught, and will be one of the following:
  • A fixed per-session rate, or
  • A revenue share of program fees for the batches you teach.
• A valid, verified payout method (bank account or equivalent) is required to receive payment.
• If a refund is issued to a family after a Tutor has already been paid for that session, the Tutor is responsible for remitting the corresponding amount back to Mentorria.
• Tutors are responsible for issuing/facilitating refunds for any session that did not take place as scheduled due to Tutor unavailability.

• Annual background checks are required for both Local Tutors and Global Subject Experts.
• You must verify your identity through Mentorria's verification process before teaching your first session.
• Your profile must include a clear photo where your face is visible and clearly recognizable.
• Your profile name must include a variant of your legal name — no pseudonyms or handles.
• Inactive Tutor profiles (no sessions delivered in a specified timeframe) may be unlisted from active scheduling until reactivated.
• Local Tutors must be based in, or reliably available at, their assigned hub's community/city.
• Global Subject Experts must be physically located in — and confirm residency in — a Mentorria-supported country for the duration of their engagement.

Use this lightweight checklist until a formal training program is fully built. This onboarding flow includes a short in-person or video walkthrough with the Academic Coordinator, followed by a supervised first session.